Managing Challenging Clients Effective Relationships PDF 05b5a2863

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Managing Challenging Clients: Building Effective Relationships with Difficult Customers PDF




by A. Oade : Managing Challenging Clients: Building Effective Relationships with Difficult Customers

ISBN : #1349315583 | Date : 2016-01-29

Description :

PDF-6fe9d | Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you’ll lose business or take a reputational hit if you don’t do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships…. Managing Challenging Clients: Building Effective Relationships with Difficult Customers


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[Pub.49Thc] Managing Challenging Clients: Building Effective Relationships with Difficult Customers PDF | by A. Oade


Managing Challenging Clients: Building Effective Relationships with Difficult Customers by by A. Oade

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Social Goes Mobile Erreichen Netzwerken PDF 632c364f2

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Social goes Mobile – Kunden gezielt erreichen: Mobile Marketing in Sozialen Netzwerken (German Edition) PDF




: Social goes Mobile – Kunden gezielt erreichen: Mobile Marketing in Sozialen Netzwerken (German Edition)

ISBN : #3658166037 | Date : 2017-10-11

Description :

PDF-51d90 | In diesem Buch erläutern ausgewiesene Digital-Profis, wie Unternehmen ihre Kunden zielsicher mobil in Sozialen Netzwerken erreichen und daraus den größtmöglichen Profit ziehen können. Denn: Mobile Geräte wie Smartphones, Tablets, Phablets oder Smartwatches sind zu ständigen Begleitern geworden und besetzen jeden denkbaren Nutzungskontext. Insbesondere Social Networks werden intensiv auf mob… Social goes Mobile – Kunden gezielt erreichen: Mobile Marketing in Sozialen Netzwerken (German Edition)


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Knowledge Engineering Management Ontologies Semantic PDF 15203e162

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Knowledge Engineering and Knowledge Management. Ontologies and the Semantic Web PDF




: Knowledge Engineering and Knowledge Management. Ontologies and the Semantic Web

ISBN : #3540442685 | Date : 2002-11-11

Description :

PDF-f2f19 | th This volume contains the papers presented at the 13 International Conference on Knowledge Engineering and Knowledge Management (EKAW 2002) held in Sig enza, Spain, October 1-4, 2002. Papers were invited on topics related to Knowledge Acquisition, Knowledge Management, Ontologies, and the Semantic Web. A total of 110 papers were submitted. Each submission was evaluated by at least two reviewers…. Knowledge Engineering and Knowledge Management. Ontologies and the Semantic Web


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Knowledge Engineering and Knowledge Management. Ontologies and the Semantic Web by

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Leadership Development Global World Collection PDF 1dbc52227

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Leadership Development in a Global World: The Role of Companies and Business Schools (IESE Business Collection) PDF




: Leadership Development in a Global World: The Role of Companies and Business Schools (IESE Business Collection)

ISBN : #0230355137 | Date : 2012-10-30

Description :

PDF-537d1 | Global companies are facing a new, pressure to develop leaders with global mindsets. The war for managerial talent has never been so intense. Companies and business schools need not only to fine tune practices and models, but redesign current paradigms and create more effective and sustainable ways to invest in leadership development…. Leadership Development in a Global World: The Role of Companies and Business Schools (IESE Business Collection)


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Leadership Development in a Global World: The Role of Companies and Business Schools (IESE Business Collection) by

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Marketing Communications Integration Engagement Analytics PDF 788483282

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Marketing Communications: Offline and Online Integration, Engagement and Analytics PDF




by P. R. Smith : Marketing Communications: Offline and Online Integration, Engagement and Analytics

ISBN : #0749473401 | Date : 2016-02-28

Description :

PDF-91658 | Presenting modern marketing communication theories and tools in an accessible and jargon-free way, this new sixth edition of Marketing Communications, has been updated to specifically focus on integrating online and offline techniques with a social media approach.  All the chapters include new mini-case studies and real-life examples to reflect the many digital developments which have occurred s… Marketing Communications: Offline and Online Integration, Engagement and Analytics


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[Pub.58xxF] Marketing Communications: Offline and Online Integration, Engagement and Analytics PDF | by P. R. Smith


Marketing Communications: Offline and Online Integration, Engagement and Analytics by by P. R. Smith

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Global Brand Strategy Unlocking Potential PDF B400d5d6d

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Global Brand Strategy: Unlocking Brand Potential Across Countries, Cultures and Markets PDF




by Sicco van Gelder : Global Brand Strategy: Unlocking Brand Potential Across Countries, Cultures and Markets

ISBN : #074944469X | Date : 2005-11

Description :

PDF-afe1b | “”For all those involved in global brand management, the local management of a global brand, or the management of a local brand faced with foreign competition, Global Brand Strategy provides not only a robust framework for analyzing the complexities, but also much fresh and original thinking. For students of international business and marketing, it will aid their understanding of our multi-cultura… Global Brand Strategy: Unlocking Brand Potential Across Countries, Cultures and Markets


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[Pub.68fBe] Global Brand Strategy: Unlocking Brand Potential Across Countries, Cultures and Markets PDF | by Sicco van Gelder


Global Brand Strategy: Unlocking Brand Potential Across Countries, Cultures and Markets by by Sicco van Gelder

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Why We Buy Science Shopping PDF 89ab43435

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Why We Buy: The Science Of Shopping PDF




by Paco Underhill : Why We Buy: The Science Of Shopping

ISBN : #0684849135 | Date : 1999-05-13

Description :

PDF-d0c25 | “Why We Buy” is a witty and surprising report on our evolving shopping culture. This is a book about us, from moms and dads to seniors and mall rats, and what we do, and don’t do, in stores, restaurants and showrooms. “Why We Buy” is about the struggle among merchants, marketers and increasingly knowledgeable customers for control. With humor, insight, anecdote and lots of hard data, retail anthro… Why We Buy: The Science Of Shopping


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[Pub.59tyN] Why We Buy: The Science Of Shopping PDF | by Paco Underhill


Why We Buy: The Science Of Shopping by by Paco Underhill

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Competitive Strategy Media Firms Communication PDF 805ff81b3

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Competitive Strategy for Media Firms: Strategic and Brand Management in Changing Media Markets (Routledge Communication Series) PDF




by Sylvia M. Chan-Olmsted : Competitive Strategy for Media Firms: Strategic and Brand Management in Changing Media Markets (Routledge Communication Series)

ISBN : #0805862110 | Date : 2005-09-25

Description :

PDF-9c39f | Competitive Strategy for Media Firms introduces the concepts and analytical frameworks of strategic and brand management, and illustrates how they can be adapted according to the characteristics of distinct media products. Working from the premise that all media firms must strategize in response to the continuing evolution of new media, author Sylvia M. Chan-Olmsted offers applications of common b… Competitive Strategy for Media Firms: Strategic and Brand Management in Changing Media Markets (Routledge Communication Series)


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[Pub.32IWT] Competitive Strategy for Media Firms: Strategic and Brand Management in Changing Media Markets (Routledge Communication Series) PDF | by Sylvia M. Chan-Olmsted


Competitive Strategy for Media Firms: Strategic and Brand Management in Changing Media Markets (Routledge Communication Series) by by Sylvia M. Chan-Olmsted

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We Are Smarter Than Me PDF 9c1cab438

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We Are Smarter Than Me: How to Unleash the Power of Crowds in Your Business PDF




by Barry Libert : We Are Smarter Than Me: How to Unleash the Power of Crowds in Your Business

ISBN : #0132244799 | Date : 2007-10-05

Description :

PDF-80ff4 | Wikinomics and The Wisdom of Crowds identified the phenomena of emerging social networks, but they do not confront how businesses can profit from the wisdom of crowds. WE ARE SMARTER THAN ME by Barry Libert and Jon Spector, Foreword by Wikinomics author Don Tapscott, is the first book to show anyone in business how to profit from the wisdom of crowds. Drawing on their own research and the insights… We Are Smarter Than Me: How to Unleash the Power of Crowds in Your Business


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[Pub.21bHE] We Are Smarter Than Me: How to Unleash the Power of Crowds in Your Business PDF | by Barry Libert


We Are Smarter Than Me: How to Unleash the Power of Crowds in Your Business by by Barry Libert

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Marketing Strategic Empathy Inspiring Strategy PDF 8dd432a67

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Marketing with Strategic Empathy: Inspiring Strategy with Deeper Consumer Insight PDF




by Claire Brooks : Marketing with Strategic Empathy: Inspiring Strategy with Deeper Consumer Insight

ISBN : #0749477547 | Date : 2016-08-28

Description :

PDF-428f1 | The current focus in many Fortune 500 companies is on consumer insights, where strategists develop deep consumer insight – or empathy—as a basis for flexible strategy formation. Strategic Empathy, therefore, is not a soft skill, but can be a powerful force for success.At the core of the Strategic Empathy process is immersive and experiential learning, also known as Strategic Learning, leading … Marketing with Strategic Empathy: Inspiring Strategy with Deeper Consumer Insight


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[Pub.35OWA] Marketing with Strategic Empathy: Inspiring Strategy with Deeper Consumer Insight PDF | by Claire Brooks


Marketing with Strategic Empathy: Inspiring Strategy with Deeper Consumer Insight by by Claire Brooks

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